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Feedback, Roadmap & Announcements
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Wed Feb 25 2026

Using Positive User Feedback to Validate Product Direction

Analyze positive user feedback to spot what truly works. Focus on consistent, specific, behavior-backed praise to validate product strategy, prioritize improvements, and make evidence-based decisions—not just feel-good assumptions.

Wed Feb 25 2026

Mouseflow vs. Hotjar: Which Is Better for Understanding User Behavior?

Mouseflow and Hotjar both promise to help you see user behavior through heatmaps and session replays, but they don’t work the same way.

Wed Feb 04 2026

User Feedback Analysis: Frameworks, Examples & Tools for 2026

Learn how to analyze user feedback at scale using qualitative and quantitative methods, tagging frameworks, prioritization models, and real examples.

Wed Feb 04 2026

Top 10 User Feedback Analysis Software for Product Teams

Learn how to analyze user feedback at scale with tagging, prioritization frameworks, and tools. Compare 10 top feedback analysis platforms.

Thu Jan 29 2026

When’s The Best Time to Send an NPS Survey?

Knowing the best time to send NPS surveys can make all the difference in collecting actionable feedback and improving customer loyalty.

Thu Jan 29 2026

How Often to Send NPS Surveys? Your Guide to Survey Frequency

Net Promoter Score (NPS) is one of the simplest ways to measure customer loyalty—but only if you get the timing right.

Wed Jan 07 2026

6 Ways to Handle Feature Requests [+The Ideal Process]

Learn about the ideal feature request process and how to easily accept feature requests from users, allow upvoting, and more.

Wed Jan 07 2026

10 Must-Know User Feedback Strategies for SaaS Companies

User feedback for SaaS companies is a must. This article provides insight into generating productive and highly actionable feedback.

Wed Dec 31 2025

19 User Feedback Tools You Need to Try

User feedback tools help you collect and sort feedback from users of your website or application. Check out these affordable options.

Mon Dec 15 2025

How to Launch and Optimize Your In-App NPS Survey [2026 Guide]

Discover how to set up an in-app NPS survey to boost user engagement and customer loyalty. This guide covers tools, templates, examples, and Frill's new NPS widget.

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