Your privacy is important to us. It is Frill Group Pty Ltd's policy to respect your privacy regarding any information we may collect from you across our website, https://frill.co, and other sites we own and operate (collectively ‘’Sites”, “Service).
FRILL GROUP PTY LTD
Bondi JUNCTION 2022
New South Wales,
Australian Business Number (ABN): 23644648500
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
We may ask for personal information, such as your:
Social media profiles
When using our Services you may share the following information:
Team member's email address
Ideas and vote on ideas
We will process your personal information lawfully, fairly, and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.
These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:
it's necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
we need to process your data to comply with a legal obligation.
where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).
We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use, or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.
We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:
to enable you to customise or personalise your experience of our website;
to enable you to access and use our website, associated applications, and associated social media platforms;
to contact and communicate with you;
for internal record keeping and administrative purposes;
for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms;
for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you; and
to comply with our legal obligations and resolve any disputes that we may have.
We may disclose personal information to:
third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators;
our employees, contractors, and/or related entities;
credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights; and
third parties to collect and process data.
For the updated list of our third party service providers please visit the link
The personal information we collect is stored and processed in United States, or where we or our partners, affiliates, and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.
We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.
Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.
Please find our pre-signed Data Processing Agreement on this link
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.
Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine formats. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. There are three main groups of cookies, and, therefore, three main purposes of the cookies we collect: Necessary Cookies. They enable the Service to provide the feature you have requested. Functional Cookies. These cookies remember your choices while you're using our Services(e.g. language). We use these cookies to provide you with a more tailored experience. Marketing and Analytics Cookies. We use these cookies for the purpose of targeting, advertising, performance, and analytics. These cookies collect information about your interaction with our Services, which gives us direction for improvements of the Services. These cookies also collect information about your browsing patterns and sharing activities on social media, so we can make our ads more relevant to you and your interests.
You can use your web browser to:
delete all cookies
block all cookies
allow all cookies
block third-party cookies
clear all cookies when you close the browser
open a 'private browsing' / 'incognito' session, which allows you to browse the internet without storing local data
install add-ons and plug-ins to extend browser functionality
Find out how to manage cookies on popular web browsers:
Controlling cookies differs depending on the browser you're using on your device. Here we covered the most popular ones, but encourage you to learn more about controlling cookies in your own browser.
Cookie and Description
ajs_anonymous_id: Segment anonymous tracking ID
auth: Frill’s authentication cookie - site will not function without this
_ga_*, _gid, _ga: Google Analytics tracking cookies
cookieyes-*, cky-* : GRPD Cookie consent tracking provided by CookieYes
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur and that any parties who acquire us may continue to use your personal information according to this policy.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Frill Group Pty Ltd Data Controller
This policy is effective as of 3 July 2020.
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