Frill - A free customer feedback, Roadmap and Announcements tool.

Ideas

Collect feedback from customers and colleagues

Collect feature suggestions, get people to vote on the best ones then send them to production

Frill feature voting

Feature Voting

Learn what your customers want by letting them vote, comment and suggest new ideas for your business.

Frill Idea topics

Topics

Categorise Idea into Topics according to your business. Topics are our answer to the nightmare that is multiple boards.

Frill terminology

Fully Translatable

All front end copy is updateable, so you can translate the interface into whatever language you choose.

SSO Authentication

Integrate directly with your platform for a seamless user experience

Full Translations

Every word is translatable into your own language

Themes

Update Frill with your own brand colours.

Inline Admin

Manage your entire board from within the same view

Unlimited widgets

Create as many widget as you like on all plans.

Automatic status updates

Keep customers updated with automated emails.

What customers are saying...

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We recently moved from User Voice to Frill after evaluating 16 other options. Right from the start, Frill has been helpful and responsive and I highly recommend checking them out. I couldn't ask for better service.

Annika Hubert

Product Ops, Agrimaster

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I tried two other tools like Frill, both of which were good enough, but what set Frill above the rest was its simple and elegant design. It was quick to set up, the widget was installed in 10 minutes on my website. I’m happy I went with Frill!

Eric Lonegan

Founder

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I’ve tried all the competitor products before and Frill has by far the best UI/UX. The team seem to be smashing out new features every week at an impressive speed.

Nizamudheen Valliyattu

Founder, Acadle

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I love frill. Absolutely changed the way we interact with our customers. Saved ourselves ALOT of money and time in guesses for next features and let our customer tell us what they want.

Vaibhav Namburi

Founder, Remote Workly

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Minimalistic UI, great UX, very easy to use. After spending 5 minutes in the app you can feel the quality build. Has SSO feature which was the reason I switched over to Frill. Highly recommended.

Andrey Kholkin

CEO, Weberlo

Full Feature List

Boosted Announcements

WIP

Show important Announcements in a discrete popup to gain more attention.

Prioritization

WIP

Score, weight and categorize ideas to decide what to build next

Intercom Integration

New

Allow customers to add Ideas directly from Intercom

Mark Idea as private

New

Keep ideas for internal eyes only!

Private Ideas

New

Keep some Ideas private, but your board public

Customisable Sections

New

Turn on/off and re-order each section of Frill.

Helpscout Integration

WIP

Native Integration with one of the largest help desks out there.

Zendesk Integration

Native Integration in the world's largest help desk solution

Idea Approval

Approve / Reject new ideas before they go onto your board

User Approval

Vet new users before they join your board

@Mentions

Tag teammates and customers in comments and private notes.

Canny Importer

Switching from Canny is now easy with our one click importer.

Unlimited Widgets

You can create as many embeddable widget as you like.

Single Sign-On (SSO)

Integrate into your app for a seamless experience.

Translations

Update the interface into any language you like.

Micro Roadmaps

Create multuple Roadmap widgets based on Topics. Perfect for different products.

Unlimited Tracked Users

Perfect for consumer focussed businesses with large databases

Duplicate Detection

Frill intelligently suggests similar ideas to customers.

Automatic Notifications

Automatically notify customers when an idea they follow gets updated.

Themes

Dark, Light and Purple Themes. Full control coming soon.

Webhooks

Integrate with any app using our customer Webhooks.

Send to Trello

Native integration for Trello users

Send to Jira

A native integration to send ideas and bugs directly to Jira

Slack Integration

Get updated immediately when customers interact with your board.

Bulk Import

Moving from another product? This one is for you!

Comment Reactions

Foster community with low touch interactions

Unlimited Announcements

Our Announcement product is unlimited, even on the free plan.

Mark as Bug 🪲

Not all ideas are good ideas. Keep bugs private with this feature.

Announcement Reactions

See what people think of your latest release

Organise. Plan. Ship.

Join hundreds of other teams using Frill to validate and build products customers want.

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