Ideas
Collect feedback from customers and colleagues
Collect feature suggestions, get people to vote on the best ones then send them to production
Feature Voting
Learn what your customers want by letting them vote, comment and suggest new ideas for your business.
Topics
Categorise Idea into Topics according to your business. Topics are our answer to the nightmare that is multiple boards.
Fully Translatable
All front end copy is updateable, so you can translate the interface into whatever language you choose.
SSO Authentication
Integrate directly with your platform for a seamless user experience
Full Translations
Every word is translatable into your own language
Themes
Update Frill with your own brand colours.
Inline Admin
Manage your entire board from within the same view
Unlimited widgets
Create as many widget as you like on all plans.
Automatic status updates
Keep customers updated with automated emails.
What customers are saying...
We recently moved from User Voice to Frill after evaluating 16 other options. Right from the start, Frill has been helpful and responsive and I highly recommend checking them out. I couldn't ask for better service.
Annika Hubert
Product Ops, Agrimaster
I tried two other tools like Frill, both of which were good enough, but what set Frill above the rest was its simple and elegant design. It was quick to set up, the widget was installed in 10 minutes on my website. I’m happy I went with Frill!
Eric Lonegan
Founder
I’ve tried all the competitor products before and Frill has by far the best UI/UX. The team seem to be smashing out new features every week at an impressive speed.
Nizamudheen Valliyattu
Founder, Acadle
I love frill. Absolutely changed the way we interact with our customers. Saved ourselves ALOT of money and time in guesses for next features and let our customer tell us what they want.
Vaibhav Namburi
Founder, Remote Workly
Minimalistic UI, great UX, very easy to use. After spending 5 minutes in the app you can feel the quality build. Has SSO feature which was the reason I switched over to Frill. Highly recommended.
Andrey Kholkin
CEO, Weberlo
Full Feature List
Intercom Integration
Allow customers to add Ideas directly from Intercom
Mark Idea as private
Keep ideas for internal eyes only!
Private Ideas
Keep some Ideas private, but your board public
Customisable Sections
Turn on/off and re-order each section of Frill.
Helpscout Integration
Native Integration with one of the largest help desks out there.
Zendesk Integration
Native Integration in the world's largest help desk solution
Idea Approval
Approve / Reject new ideas before they go onto your board
User Approval
Vet new users before they join your board
@Mentions
Tag teammates and customers in comments and private notes.
Canny Importer
Switching from Canny is now easy with our one click importer.
Unlimited Widgets
You can create as many embeddable widget as you like.
Single Sign-On (SSO)
Integrate into your app for a seamless experience.
Translations
Update the interface into any language you like.
Micro Roadmaps
Create multuple Roadmap widgets based on Topics. Perfect for different products.
Unlimited Tracked Users
Perfect for consumer focussed businesses with large databases
Duplicate Detection
Frill intelligently suggests similar ideas to customers.
Automatic Notifications
Automatically notify customers when an idea they follow gets updated.
Themes
Dark, Light and Purple Themes. Full control coming soon.
Webhooks
Integrate with any app using our customer Webhooks.
Send to Trello
Native integration for Trello users
Send to Jira
A native integration to send ideas and bugs directly to Jira
Slack Integration
Get updated immediately when customers interact with your board.
Bulk Import
Moving from another product? This one is for you!
Comment Reactions
Foster community with low touch interactions
Unlimited Announcements
Our Announcement product is unlimited, even on the free plan.
Mark as Bug 🪲
Not all ideas are good ideas. Keep bugs private with this feature.
Announcement Reactions
See what people think of your latest release
Organise. Plan. Ship.
Join hundreds of other teams using Frill to validate and build products customers want.
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