Canny vs Frill

Frill is the fairly priced alternative to Canny

Canny jumps from free to $400/month. Frill lets you choose affordable plans starting at $25/month, with more ways to collect feedback from day one.

Canny

$400/mo

Canny’s limited free plan pushes teams to upgrade quickly, then makes the next serious step feel enterprise-priced.

Frill

$25/mo

Start with Ideas, Roadmap, Announcements, custom domains, SSO, widgets, voting, and integrations included on affordable plans.

Canny’s pricing is built for the enterprise

Canny’s limited free plan pushes teams to upgrade quickly. Once you need more serious feedback workflows, the price jump can become difficult for startups and growing teams to justify.

from $25/month to

$400/month

That pricing path makes sense for large organizations, but it can force smaller teams into a migration just when feedback starts working.

Smart choice

Frill gives you what you need at every stage

Get what you need at $25 per month

Access Ideas, Roadmap, Announcements, custom domains, widgets, upvoting, and more without an enterprise-style jump.

Unlock features for a fraction of Canny

Unlimited ideas and white labeling are available without climbing into Canny’s Growth-plan territory or add-on maze.

Put feedback where users can see it

Embed unlimited widgets across your site and app so users can see updates, share ideas, vote, comment, and react.

More feedback, less friction

Frill gives you more ways to collect user feedback, without paying more

Increase feedback with unlimited widgets

Canny’s widget only shows your changelog. Frill gives you unlimited widgets for updates, ideas, votes, and comments across your site and app.

Get integrations included on any plan

Canny limits lower plans to one integration. Frill includes current and future integrations across its low-cost plans.

Customise Frill to match your brand

Personalise colours, turn sections on or off, and reorder the experience so feedback feels native to your product.

Grab more feedback with reactions and search

Users can react to comments and announcements, while global search helps teams find ideas, comments, categories, and topics in seconds.

Canny vs Frill

Frill grows user engagement

Feature

Canny

Frill

Boards

Unlimited but confusing for users

Use topics to create unlimited boards

Ideas widget

Not available

Unlimited use on the $25 plan

Global search

Not available

Find any idea or comment in seconds

Announcement widget

Changelog-only widget

Updates, reactions, comments, and feedback loops

Canny vs Frill

Startups choose Frill from early-stage to fast-growth

All businesses can find a Frill plan that fits their needs, with feedback tools that stay affordable as your customer base grows.

Frequently asked questions

Why choose Frill over Canny?

Frill is built for teams that want feedback tools, widgets, announcements, roadmap features, and integrations without jumping into enterprise pricing.

How much does Frill cost compared to Canny?

Frill plans start at $25/month. Canny’s serious upgrade path reaches $400/month, which can be hard for startups to justify.

Does Frill include widgets and integrations?

Yes. Frill includes unlimited widgets and integrations across low-cost plans, so you can collect feedback wherever users already are.

Can Frill match my brand?

Yes. You can customise colours, sections, ordering, and branding so the feedback experience feels native to your product.