Canny jumps from $0 to $400/mo. Frill gives you more features for free and upgrade options starting at $25/mo.
Canny’s limited free plan pushes you to upgrade. And they charge +$400/mo when you do. Startups get hooked early on but can’t justify the price increase and are forced to migrate sooner or later.
Frill won’t ambush you with an unpayable bill if you outgrow our generous free forever plan.
Frill’s highest plan is $149/mo. All included, all unlimited. Canny’s lowest plan is $400/mo with upgrades and add-ons.
Embed unlimited widgets on your site and app. Ensure users see your updates and share comments, votes, and ideas.
Canny vs Frill
Canny's widget only shows your changelog. Frill gives you unlimited widgets — for free — to share updates, collect ideas, votes, and comments on your site and app.
Canny limits their free plan to 1 integration. Even their paid plans don’t include all integrations. Frill gives you current and future integrations for free.
Personalise Frill with your own brand colours. Turn sections on/off and re-order them. Make Frill look like home for your users.
Canny’s Growth plan ($400/mo) shows their branding. Even on their Business plan, they make you pay extra to remove the "Powered by Canny" tagline. With Frill, you can remove branding for as low as $125/mo.
“Well thought out, feature rich, well priced and super flexible product.“
Kris R. - Regional Service Design Manager at RSA Middle East
Users can add reactions to comments and announcements. Foster a sense of community and see what people think of your updates, without overwhelming anyone with questions.
Every string of text in Frill can be translated. No plugins, no dodgy auto-translations, no upsells.
Finding threads gets harder as your user feedback library grows. Frill gives you a global search to find whatever you’re looking for across topics, categories, and users.
All businesses can find a Frill plan that fits their needs.
Try Frill For FreeCanny sells “unlimited boards”. But multiple boards are confusing for users. When you show multiple boards at once, people don’t know where to go to add new ideas. Topics is Frill’s elegant solution to the problem of multiple boards.
Are you part of an early stage startup, educational facility, charity or open source project? Apply for a discounted rate today.
Canny vs Frill
Canny | Frill | |
---|---|---|
Boards | Unlimited but hard to understand for users | Use topics to create unlimited boards |
Ideas widget | Not available | Free and unlimited |
Global Search | Not available | Find any idea or comment in seconds |
Widget styles | Only 1 style | Popover, Modal, Sidebar, and Inline Widget |
Roadmap widget | Not available | Free and unlimited |
Comment reactions | Not available | Foster community with low touch interactions |
Announcement widget | Free and unlimited | |
Announcement reactions | Not available | See what people think of your latest release |
Canny vs Frill
Canny | Frill | |
---|---|---|
Plan | $0/mo Free plan | $0/mo Free plan |
Users | Unlimited | Unlimited |
Active ideas | Unlimited | 20 built for low traffic websites |
Ideas widget | Not available | Free and unlimited |
Integrations | 1 | All integrations available |
Team members | Unlimited | Unlimited |
Public roadmap | 1 | Unlimited via Micro Roadmaps |
Roadmap widget | Not available | Free and unlimited |
Canny vs Frill
Canny Growth | Frill Startup | Canny Business | Frill Growth | |
---|---|---|---|---|
Plan details | 5 admins included +$40/mo/additional admin $400/mo | Unlimited admins and team members $25/mo | 5 admins included +$60/mo/additional admin +$400/mo | Unlimited admins and team members $149/mo |
Unlimited Idas | Unlimited Ideas add-on $25/mo | Included | ||
Private board, private comments, pre-approve posts | Unlimited Ideas add-on $25/mo | Included | ||
Remove branding | Not available | White Labelling add-on $100/mo | Paid extra | Included |
Unlimited Roadmaps | Unlimited via Micro Roadmaps | Unlimited via Micro Roadmaps | ||
Roadmap widget | Not available | Free and unlimited | Not available | Unlimited |
Ideas widget | Not available | Free and unlimited | Not available | Unlimited |
Integrations | Some integrations paid extra | All integrations available | Some integrations paid extra | All integrations available |
Considering a switch?
Bulk import your roadmaps and boards from Canny in a few clicks. Or get in touch with our onboarding team and we’ll complete a free, custom migration for you.
“We could not justify USD10k a year for an embeddable ideas widget. Frill not only met the must-have requirements but also gave us additional features we desired, like the public facing roadmap feature.”
Annika Hubert - Product Ops at Agrimaster
Canny vs Frill
Frill is one of the best Canny alternatives in the market, but it’s not the only one. Despite having several key features, Frill is easy to use. Our customers believe it’s the easiest way to collect customer feedback, organise feature ideas, and announce product feedback, in one place.
See how Frill compares to other alternatives:
Frill vs Beamer - Frill vs Hellonext - Top 11 Canny Alternatives for SaaS Companies
Yes, it is. Frill is probably the best free alternative in the market if you want to get started with a customer feedback tool. Why? Because while other platforms put limits to their free plan, Frill gives you most features for free.
Your Frill free plan comes with these features:
Unlimited admins
Custom domain
Brand customisations
Unlimited ideas widget
Unlimited public roadmap widget
Unlimited announcement widget
Add idea and votes on behalf
All integrations available
Customise your product roadmap
Multiple boards are messy and confusing for users. We have a better solution to categorise ideas and new features. Topics is Frill’s solution to the same problem. Topics help users organise feature requests while keeping all ideas in a single place, that’s easy to navigate. Topics are unlimited and editable on all plans.
Absolutely. You have 4 widget styles to choose from: Popover, Modal, Sidebar, and Inline. All widget styles are available on the free plan.
While Canny’s widget is built to announce product updates, you can use Frill widgets to collect feedback, as well. Embed your widgets in your product and website, where your customers spend time, and improve feedback collection.
Frill integrates with multiple tools directly, via automation apps and webhooks.
Connect Frill with your favourite apps:
Zendesk
Intercom
Trello
Jira
Slack
Webhooks — Integrate with any app by setting up your custom events.
Integrately — Integrate Frill with 900+ apps in 1 Click.
Pabbly — Connect Frill.co with more than 850+ apps.
No hidden fees. All our plans have a fixed rate. We’ll never change your pricing based on usage. If you choose to upgrade or purchase an add-on, you’ll still pay a fixed rate every month. You can downgrade or cancel your plan at any time.
Add-ons give you more control over your plan. Our Startup plan starts at a low $25/mo. If you want to get unlimited ideas (+$25/mo), privacy features (+$25/mo), or white label the app (+$100/mo) you can choose to do so, without upgrading to our Growth plan, which includes every feature, without limitations.
SaaS companies, digital product teams, and E-commerce businesses all use Frill as their customer feedback platform. Frill is currently being used by all types of businesses that want to prioritise what to build by collecting feedback and organising feature requests.
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