Surveys
Super simple micro surveys. Detailed reports and insights.
Easily setup targeted surveys to monitor customer satisfaction.
Measure NPS scores with ease
Launch contextual NPS surveys on your website or app. Send NPS survey responses to other tools with no-code integrations, our API and webhooks.
Understand your customers with CSAT surveys
Get customer feedback with our multichannel surveys. Make data-driven decisions and create a product so well-suited to user needs that they can’t stop using it.
Use Idea Polls to 10x your feature feedback
Idea Polls are an incredible way to ask customers to prioritise what features are important to them. Choose random Ideas to add to the poll, or from a specific group from your board.
Collect contextual product feedback
Steer your product roadmap with user feedback.
Measure customer satisfaction
Track trends in customer satisfaction over time
Identify pain points early
Find out why customers churn before it's too late
Conduct user research
Build the best product by testing feature Ideas before you build them.
What should we build next?
Prioritise the most requested features first by using Idea Polls to get more votes in-app.
Send surveys to custom segments
Customize your surveys for different groups to gain deeper insights into each segment’s needs, opinions, and experiences, allowing you to make more informed decisions
What customers are saying...
We recently moved from User Voice to Frill after evaluating 16 other options. Right from the start, Frill has been helpful and responsive and I highly recommend checking them out. I couldn't ask for better service.
Annika Hubert
Product Ops, Agrimaster
I tried two other tools like Frill, both of which were good enough, but what set Frill above the rest was its simple and elegant design. It was quick to set up, the widget was installed in 10 minutes on my website. I’m happy I went with Frill!
Eric Lonegan
Founder
I’ve tried all the competitor products before and Frill has by far the best UI/UX. The team seem to be smashing out new features every week at an impressive speed.
Nizamudheen Valliyattu
Founder, Acadle
I love frill. Absolutely changed the way we interact with our customers. Saved ourselves ALOT of money and time in guesses for next features and let our customer tell us what they want.
Vaibhav Namburi
Founder, Remote Workly
Minimalistic UI, great UX, very easy to use. After spending 5 minutes in the app you can feel the quality build. Has SSO feature which was the reason I switched over to Frill. Highly recommended.
Andrey Kholkin
CEO, Weberlo
Full Feature List
Multi-language support
Add as many languages as you need. 🇫🇷 🇪🇸 🇬🇧
Linear Integration
Link Frill Ideas to everyone's favourite Product Management tool.
Surveys
NPS, CSAT, Quick Polls, PMF Surveys are all included!
Customer Segmentation
Send targeted Announcements to custom segments
Beamer Importer
Switching from Beamer is now automated!
Analytics
Announcement and widget analytics to gauge success
Priority Matrix
View your prioritiszed ideas on a stunning full page matrix.
Zapier Integration
Integrate Frill with over 5000 web apps.
Boosted Announcements
Show important Announcements in a discrete popup to gain more attention.
Prioritization
Score, weight and categorize ideas to decide what to build next
Intercom Integration
Allow customers to add Ideas directly from Intercom
Developer API
Build custom applications to collect feedback, publish a roadmap, and announce new features.
Helpscout Integration
Native Integration with one of the largest help desks out there.
Mark Idea as private
Keep ideas for internal eyes only!
Private Ideas
Keep some Ideas private, but your board public
Customisable Sections
Turn on/off and re-order each section of Frill.
Zendesk Integration
Native Integration in the world's largest help desk solution
Idea Approval
Approve / Reject new ideas before they go onto your board
User Approval
Vet new users before they join your board
@Mentions
Tag teammates and customers in comments and private notes.
Canny Importer
Switching from Canny is now easy with our one click importer.
Unlimited Widgets
You can create as many embeddable widget as you like.
Vote on behalf
Vote on behalf of your customers
Custom Email Address
Send all notifications from your own @domain.
Customisable Emails
Update copy and branding on all email notifications
Single Sign-On (SSO)
Integrate into your app for a seamless experience.
Custom Domains
Add you own custom domain with SSL automatically supplied.
Translations
Update the interface into any language you like.
Micro Roadmaps
Create multuple Roadmap widgets based on Topics. Perfect for different products.
Unlimited Tracked Users
Perfect for consumer focussed businesses with large databases
Duplicate Detection
Frill intelligently suggests similar ideas to customers.
Automatic Notifications
Automatically notify customers when an idea they follow gets updated.
Themes
Dark, Light and Purple Themes. Full control coming soon.
Webhooks
Integrate with any app using our customer Webhooks.
Pinned Ideas and Comments
Highlight important ideas and comments you want people to see.
Send to Trello
Native integration for Trello users
Send to Jira
A native integration to send ideas and bugs directly to Jira
Slack Integration
Get updated immediately when customers interact with your board.
Bulk Import
Moving from another product? This one is for you!
Comment Reactions
Foster community with low touch interactions
Unlimited Announcements
Our Announcement product is unlimited.
Wordpress SSO Plugin
Build a community on Wordpress? This is for you.
Mark as Bug 🪲
Not all ideas are good ideas. Keep bugs private with this feature.
Announcement Reactions
See what people think of your latest release
Organise. Plan. Ship.
Join hundreds of other teams using Frill to validate and build products customers want.
Competitor Comparisons
Canny vs Frill
Beamer vs Frill
Hello Next vs Frill
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