Canny vs Frill

Frill is the fairly priced alternative to Canny

Canny jumps from free to $400/month. Frill lets you choose affordable plans starting at $25/month, with more ways to collect feedback from day one.

Canny

$400/mo

Canny’s limited free plan pushes teams to upgrade quickly, then makes the next serious step feel enterprise-priced.

Frill

$25/mo

Start with Ideas, Roadmap, Announcements, custom domains, SSO, widgets, voting, and integrations included on affordable plans.

Canny’s pricing is built for the enterprise

Canny’s limited free plan pushes teams to upgrade quickly. Once you need more serious feedback workflows, the price jump can become difficult for startups and growing teams to justify.

from $25/month to

$400/month

That pricing path makes sense for large organizations, but it can force smaller teams into a migration just when feedback starts working.

Smart choice

Frill gives you what you need at every stage

Get what you need at $25 per month

Access Ideas, Roadmap, Announcements, custom domains, widgets, upvoting, and more without an enterprise-style jump.

Unlock features for a fraction of Canny

Unlimited ideas and white labeling are available without climbing into Canny’s Growth-plan territory or add-on maze.

Put feedback where users can see it

Embed unlimited widgets across your site and app so users can see updates, share ideas, vote, comment, and react.

More feedback, less friction

Frill gives you more ways to collect user feedback, without paying more

Increase feedback with unlimited widgets

Canny’s widget only shows your changelog. Frill gives you unlimited widgets for updates, ideas, votes, and comments across your site and app.

Get integrations included on any plan

Canny limits lower plans to one integration. Frill includes current and future integrations across its low-cost plans.

Customise Frill to match your brand

Personalise colours, turn sections on or off, and reorder the experience so feedback feels native to your product.

Grab more feedback with reactions and search

Users can react to comments and announcements, while global search helps teams find ideas, comments, categories, and topics in seconds.

Canny vs Frill

Frill grows user engagement

Feature

Canny

Frill

Boards

Unlimited but confusing for users

Use topics to create unlimited boards

Ideas widget

Not available

Unlimited use on the $25 plan

Global search

Not available

Find any idea or comment in seconds

Announcement widget

Changelog-only widget

Updates, reactions, comments, and feedback loops

Frill powers our public roadmap and customer feedback, and it just works. It does exactly what it promises, and it's genuinely easy to use.

Saurabh Bhatnagar
CEO, FlexiFunnels

Our team loves Frill because it is super easy to use, 0% technicality. Our users love it too since it’s very easily embeddable on our website. Support is also amazing!

David Ch
Co-Founder @ Shipper.now

We've used Frill for years to gauge customer requests. It's shown us what our wider user base actually values - sometimes not what we'd assumed. It's simple to use, our users genuinely engage, we love it.

Nick Mason
CTO Audit Assistant

Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers.

Sam Hulick
Co-Founder, ReelCrafter

If you’re not using Frill, you’re leaving the following on the table: revenue, feedback… and possibly even the flourishing of the company. Frill has been one of our go-to, must-have products in all the companies we’ve founded (and exited)

Ch Daniel
Founder r/SaaS

I love frill. Absolutely changed the way we interact with our customers. Saved ourselves ALOT of money and time in guesses for next features and let our customer tell us what they want.

Vaibhav Namburi
Founder, Smartlead.ai

Frill powers our public roadmap and customer feedback, and it just works. It does exactly what it promises, and it's genuinely easy to use.

Saurabh Bhatnagar
CEO, FlexiFunnels

If you’re not using Frill, you’re leaving the following on the table: revenue, feedback… and possibly even the flourishing of the company. Frill has been one of our go-to, must-have products in all the companies we’ve founded (and exited)

Ch Daniel
Founder r/SaaS

Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers.

Sam Hulick
Co-Founder, ReelCrafter

We've used Frill for years to gauge customer requests. It's shown us what our wider user base actually values - sometimes not what we'd assumed. It's simple to use, our users genuinely engage, we love it.

Nick Mason
CTO Audit Assistant

Our team loves Frill because it is super easy to use, 0% technicality. Our users love it too since it’s very easily embeddable on our website. Support is also amazing!

David Ch
Co-Founder @ Shipper.now

I love frill. Absolutely changed the way we interact with our customers. Saved ourselves ALOT of money and time in guesses for next features and let our customer tell us what they want.

Vaibhav Namburi
Founder, Smartlead.ai

Frill powers our public roadmap and customer feedback, and it just works. It does exactly what it promises, and it's genuinely easy to use.

Saurabh Bhatnagar
CEO, FlexiFunnels

We've used Frill for years to gauge customer requests. It's shown us what our wider user base actually values - sometimes not what we'd assumed. It's simple to use, our users genuinely engage, we love it.

Nick Mason
CTO Audit Assistant

If you’re not using Frill, you’re leaving the following on the table: revenue, feedback… and possibly even the flourishing of the company. Frill has been one of our go-to, must-have products in all the companies we’ve founded (and exited)

Ch Daniel
Founder r/SaaS

Our team loves Frill because it is super easy to use, 0% technicality. Our users love it too since it’s very easily embeddable on our website. Support is also amazing!

David Ch
Co-Founder @ Shipper.now

Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers.

Sam Hulick
Co-Founder, ReelCrafter

I love frill. Absolutely changed the way we interact with our customers. Saved ourselves ALOT of money and time in guesses for next features and let our customer tell us what they want.

Vaibhav Namburi
Founder, Smartlead.ai

Minimalistic UI, great UX, very easy to use. After spending 5 minutes in the app you can feel the quality build. Has SSO feature which was the reason I switched over to Frill. Highly recommended.

Andrey Kholkin
CEO, Weberlo

We recently moved from User Voice to Frill after evaluating 16 other options. Right from the start, Frill has been helpful and responsive and I highly recommend checking them out. I couldn't ask for better service.

Annika Hubert
Product Ops, Agrimaster

I’ve tried all the competitor products before and Frill has by far the best UI/UX. The team seem to be smashing out new features every week at an impressive speed.

Nizamudheen Valliyattu
Founder, Acadle

I tried two other tools like Frill, both of which were good enough, but what set Frill above the rest was its simple and elegant design. It was quick to set up, the widget was installed in 10 minutes on my website. I’m happy I went with Frill!

Eric Lonegan
Founder

Canny vs Frill

Startups choose Frill from early-stage to fast-growth

All businesses can find a Frill plan that fits their needs, with feedback tools that stay affordable as your customer base grows.

Frequently asked questions

Why choose Frill over Canny?

Frill is built for teams that want feedback tools, widgets, announcements, roadmap features, and integrations without jumping into enterprise pricing.

How much does Frill cost compared to Canny?

Frill plans start at $25/month. Canny’s serious upgrade path reaches $400/month, which can be hard for startups to justify.

Does Frill include widgets and integrations?

Yes. Frill includes unlimited widgets and integrations across low-cost plans, so you can collect feedback wherever users already are.

Can Frill match my brand?

Yes. You can customise colours, sections, ordering, and branding so the feedback experience feels native to your product.